What Happens to a Payment Between Send and Balance Credit
The journey of a crypto payment from the moment a customer sends it to the moment it lands on the merchant's balance, step by step.
The customer hits send, and roughly a minute later the funds are on your balance. Here is what happens between those two points.
The transaction enters the network
The payment appears in the blockchain's pool of unconfirmed transactions. The payment page moves to a "payment detected" status, so you can see the money is in motion even before final confirmation.
The network confirms the block
The network confirms the transaction and includes it in a block. This takes different amounts of time across networks: Tron is usually under a minute, Ethereum takes a few minutes, Bitcoin takes longer, typically starting from 10 minutes. The status moves to "confirming."
Credit to balance
After the required number of confirmations, the payment is final. The amount appears on your balance, the order status becomes "paid," and a webhook fires to your server automatically.
Funds available
Balance credited. You can withdraw to your own wallet immediately, no waiting.
The whole journey requires nothing from you. Only atypical cases need attention: underpayments, expired invoices, network errors. All of those are visible in your dashboard.
